A Study on the Evaluation and Improvement of Service Quality in Commercial Operation of Large Sports Events in China Based on IPA Analysis
YU Meng1, ZHU Yan2, WANG Weiying3
1.Northeast Normal University School of Physical Education, Changchun Jilin 130024; 2. Institute of Higher Education, Dalian University of Technology, Dalian Liaoning 116024; 3. Shenyang Physical Education Institute, Shenyang Liaoning 110032
YU Meng, ZHU Yan, WANG Weiying. A Study on the Evaluation and Improvement of Service Quality in Commercial Operation of Large Sports Events in China Based on IPA Analysis[J]. Journal of Chengdu Sport University, 2018, 44(4): 35-41.